SHIPPING POLICY

Cash On Delivery (COD) Available in India
  1. All products are quality checked before shipping.
  2. All Products purchased on our site can be requested for exchange within  7  working days from the date of delivery.
  3. The disputes should be mailed to infozindagicollection@gmail.com in detail. We will reach a decision after going through raised issues.
  4. In case of an exchange, customers will have to bear all shipping and logistics costs.
  5. Discounted products can not be returned or exchanged.
  6. Customized tailored products cannot be returned or exchanged in whatever circumstances or delays.
  7. Products above 6000\- can not be returned or exchanged. Includes all products on our website.
  8. It takes 7-10 working days for the products to be delivered within India:
    1. if product is ready to ship
    2. if the pin code is not interior
  9. It takes 10-30 working days for international deliveries. We use DHL and Aramax for international deliveries. Costing is flat rate based on the country/continent of shipping. Costs are listed in the table below.
  10. No returns and exchange on international shipments. We can always mail open pics of the products to international customers before Shipping – on their request.
  11. Customers can take insurance coverage of their parcels, nationally and  internationally. To learn about the policies email us –  infozindagicollection@gmail.com
  12. If products are in pre-order, they will be shipped as per the approximate dates of arrival. Any delay is out of hands and reasons which can be responsible for the delay are mentioned in the disclaimer of every product. Zindagi Collection will not be held responsible for any delays in pre-orders.
Delivery Time In Days
Within IndiaDelivery Days
Pune, Mumbai 3 Days
Others 7 – 10 Days
Outside India10 – 30 Days
Shippings Cost in Indian Rupee
RegionShipping Rate Per Product
India Free Shipping (COD charges apply – ₹ 150 per parcel)
Rest of Asia ₹ 1,000
Europe ₹ 1,000
USA ₹ 1,500
Africa ₹ 1,200
Australia, New Zealand ₹ 1,200